Friday, June 1, 2018

Ugh. @microsoft is awful.

Dealing with some deliverability issues with Microsoft.  They give you the run-around for awhile, and then reference this document:

enhance_deliver.pdf 

Only it's clearly not a maintained document and littered with problems.  Just the ones I've spotted so far. 

Page 6, step 1, Guidelines - bad URL:
https://sendersupport.olc.protection.outlook.com/pm/Guidelines.aspx

Page 6, step 2, Postmaster- bad URL:
https://www.microsoft.com/mscorp/safety/technologies/postmaster/default.mspx

Page 6, step 3, SenderID - bad URL:
https://www.microsoft.com/mscorp/safety/technologies/senderid/default.mspx

Page 6, step 4, Join the Program - bad URL (just goes to main page of MSN):
• http://support.msn.com/default.aspx?productkey=edfsJMRp&mkt=en-us

Page 6, step 5 - SNDS - bad URL (just goes to main page of MSN):
https://postmaster.live.com/snds/index.aspx

Page 11 - OpenRBL is now just some sketchy Chrome Extension.
http://openrbl.org

How on earth is anyone supposed to fix stuff if Microsoft isn't even able to properly help?  (Of course, their other option is to tell you to go pay for ReturnPath.)

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